Privacy Policy & Terms and Conditions

1. Information We Collect

We may collect the following information when you contact us, request service, or use our website.

Information You Provide

• Name
• Email address
• Phone number
• Business name
• Address
• Equipment details or recycling request information
• Photos or files submitted through forms

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or search terms
• Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

• Respond to service requests and inquiries
• Schedule electronics recycling pickups
• Provide quotes or IT equipment buyback evaluations
• Improve our website and customer experience
• Communicate updates or service information
• Maintain regulatory and operational compliance
• Protect against fraud or unauthorized access

3. Electronics and Data Security

IronVault Recycling takes data protection seriously. Devices containing data storage media are processed using secure data sanitization procedures. Data may be erased using industry-recognized wiping standards or destroyed physically when required. Certificates of Data Destruction may be provided to business customers upon request.

4. Sharing of Information

We do not sell or rent personal information. Information may only be shared with service providers assisting with website operations, when required by law, or when necessary to protect our rights, customers, and business operations.

5. Cookies

Our website may use cookies or analytics tools to understand website traffic and improve user experience. Users can disable cookies in their browser settings if they prefer not to allow tracking technologies.

6. Contact Information

1. Use of Website

Users agree to use the website only for lawful purposes and not to misuse services, submit false information, or attempt to gain unauthorized access to systems or data.

2. Recycling Services

IronVault Recycling provides electronics recycling, asset recovery, and data destruction services. All recycling services are subject to evaluation of the equipment received. Some items may incur processing fees depending on condition, type, or hazardous components.

3. Equipment Ownership

Customers submitting equipment for recycling confirm that they have legal ownership of the equipment or authorization to dispose of the equipment and any associated data storage media.

4. Limitation of Liability

IronVault Recycling is not responsible for any data remaining on devices prior to processing unless a formal data destruction service is requested and confirmed.

5. Website Content

All website content including text, logos, graphics, branding, and materials are the property of IronVault Recycling and may not be copied, distributed, or reproduced without written permission.